Ambs Answers Blog

Posted November 28, 2016

4 Reasons to Use an Answering Service for Electricians

Whether you are a single electrician working to make a living, a small-sized firm bidding for more work, or a growing contractor set to lead your market, you must constantly balance three things: do the work, respond to existing accounts, and secure new business.

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Posted November 15, 2016

What Does a Virtual Receptionist Do?

Some people think a virtual receptionist is a piece of automated technology that answers phone calls. This couldn't be further from the truth. In reality they are a real person ready to help when you need them.

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Posted October 29, 2016

Call Recording Essentials You Should Know

In our post '4 Key Benefits to Call Recording' we wrote about the value answering services provide when they record all their calls. Call recording provides a great means for dispute resolution, information verification, and quality assurance. Call recording systems are 100% digital making it easy to record, store, and share phone conversations.

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Posted October 20, 2016

6 Reasons to Use a Property Management Answering Service

Property management companies handle the day-to-day real estate issues for landlords and absentee property owners. Property managers generally charge a percentage of the rents collected, so their goals are to keep tenants happy, occupancy high, and rents paid up. 

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Posted October 11, 2016

What is a Virtual Receptionist?

 

Are you familiar with virtual receptionists? If you own or manage a business, you’ll want to know what they are and how they function. While some people think a virtual receptionist is a piece of automated technology that answers phone calls, this is not a true virtual receptionist.

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Posted September 29, 2016

4 Tips for Setting up a HVAC Answering Service

As a HVAC contractor, using a telephone answering service is a great option for you to consider. Having a live person (actually an entire team) to answer your phones when you need them 24/7 is never a bad thing. It's the ultimate in customer service and gives you a leg up on the competition.   

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Posted September 20, 2016

6 Technology Tools Your Medical Answering Service Should Provide

Are you confident your medical answering service provider is equipped with the right technology to handle your patient calls? If not, it’s probably time to take a closer look at the call center you’re doing business with.

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Posted September 15, 2016

Four Key Traits to Look for in a Telephone Answering Service

 

A telephone answering service sells an intangible product. You can’t see it, touch it, or hold it. Someone must describe it to you and explain how it will solve a problem, save you money, or make your business better.

But until you actually use it, you don’t know for sure if it’s the solution you need. While there’s no getting around this dilemma, there are some key answering service characteristics that when present can increase the likelihood of a favorable outcome.

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Posted September 12, 2016

Established vs. Start-Up, Which Answering Service is Right for You?

 Astute business managers often wonder if they should select an established, proven answering service or try a neophyte provider. While there is no one universal answer, the following discussion will provide reliable guidance and much to consider. 

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Posted August 24, 2016

How to Build Patient Loyalty in the Age of Healthcare Consumerism

In June, I took my daughter to Disney World to celebrate her high school graduation. When we got caught in the soaking rain, we found shelter in the Haunted Mansion. I think we rode that ride three times in a row. These types of unexpected experiences made our trip fun and memorable. The Disney app to review wait times and select fast passes was a welcomed enhancement too. Lots of screams and laughter later, we went to sleep smiling and exhausted.

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